SaaS Governance

ISO/IEC TS 30105-6:2021 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management

  • 1.  ISO/IEC TS 30105-6:2021 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management

    Posted Nov 04, 2021 12:43:00 PM
    Hi All,

    ISO/IEC just published ISO/IEC TS 30105-6:2021 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management

    This document provides guidance on risk management practices for the IT-enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.

    This document:

    - covers IT-enabled business processes that are outsourced;

    - is applicable to the service provider;

    - is applicable to all lifecycle processes of ITES-BPO;

    - is not intended to cover IT services.

    The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework, and risk management process from an ITES-BPO perspective.

    This standard can be previewed here: https://www.iso.org/obp/ui/#iso:std:iso-iec:ts:30105:-6:ed-1:v1:en

    This standard can be purchased here: https://www.iso.org/standard/81167.html



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    Michael Roza CPA, CISA, CIA, MBA, Exec MBA
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