Hi All,
ISO/IEC just published ISO/IEC TS 30105-6:2021 Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management
This document provides guidance on risk management practices for the IT-enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.
This document:
- covers IT-enabled business processes that are outsourced;
- is applicable to the service provider;
- is applicable to all lifecycle processes of ITES-BPO;
- is not intended to cover IT services.
The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework, and risk management process from an ITES-BPO perspective.
This standard can be previewed here:
https://www.iso.org/obp/ui/#iso:std:iso-iec:ts:30105:-6:ed-1:v1:enThis standard can be purchased here:
https://www.iso.org/standard/81167.html------------------------------
Michael Roza CPA, CISA, CIA, MBA, Exec MBA
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