Just an FYI -
ISO/IEC TR 23951 - Information Technology - Cloud Computing - Guidance for using the Cloud SLA Metric model
This document is approved for publication within the next few months. Unfortunately, this Technical Report (TR) is not publicly available, i.e. freely available.
ISO/IEC 19086-2 Cloud computing - Service level agreement (SLA) framework - Part 2: Metric model is being proposed for revision.
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Annie Sokol
IT Specialist
NIST
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