Overview:
Here's your opportunity to jumpstart your career at the forefront of one of the most relevant and important technological issues of our time -- Cloud Computing. Cloud Security Alliance (CSA), a local non-profit and recognized worldwide leader in the cloud security market, is in search of qualified individuals looking for full-time work to start immediately.
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Summary of Position:
This position will assist the Training Program Director with completion of tasks that are a part of the day to day operations of the training department. Tasks will include administrative support for various ongoing training courseware creation and maintenance activities, and interactions with CSA Training Partners and Authorized Instructors. Candidates would also be responsible for assisting with Training Department specific support tickets in a Zendesk environment that rise beyond the level general support. Work will be based out of CSA's Bellingham office, but there is potential for some work to be handled remotely with some flexibility of schedule. This position reports directly to the Training Program Director and will also include additional duties to be assigned as necessary by the Training Program Director. Position includes options for benefits including paid vacation.
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Requirements:
- Support Desk experience a plus
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Responsibilities:
- Administer portions of the onboarding process for CSA authorized training partners and instructors
- Processing of roster submissions by Training Partners.
- Update the training department tracking and forecasting numbers
- Ensure all training policies and procedures are well documented and up to date
- Administer the training courseware folders and accompanying change logs
- Administer maintenance of the training calendar, the list of Authorized Instructors and the list of Training Partners both internally and on the main website.
- Assist with administrative tasks within the Skilljar platform such as creating coupon codes, organizing courses and managing live session schedules.
- Assist with administrative tasks related to CSA courseware creation.
- Assist with SCORM package creation and maintenance.
- community administration for education department's forums
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About You:
- You have excellent communication and writing skills
- You love working in a fast-paced team environment
- You have great research and problem-solving skills
- You have strong computer skills, including knowledge of Excel, Word, and PowerPoint
- You bring professionalism, candor, grace and a sense of humor under pressure
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Job Type: Full-time
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Flexible Schedule
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- 8 Hour Shift
- Monday to Friday
Experience:
- Excel: 1 year (Preferred)
- Powerpoint: 1 year (Required)
- customer service: 1 year (Preferred)
- Word: 1 year (Preferred)
Education:
Typical start time:
Typical end time:
This Job Is Ideal for Someone Who Is:
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Autonomous/Independent -- enjoys working with little direction
This Company Describes Its Culture as:
- Innovative -- innovative and risk-taking
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
This Job Is:
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
Company's website:
- cloudsecurityalliance.org
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
APPLY HERE: https://www.indeed.com/jobs?q=cloud%20security%20alliance&l=Bellingham%2C%20WA&vjk=c4be6c4e4971f438------------------------------
Jaclyn Parton
Marketing Coordinator
Cloud Security Alliance
Bellingham WA
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