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CISA Barriers to Single Sign-On (SSO) Adoption for Small and Medium-Sized Businesses: Identifying Challenges and Opportunities

  • 1.  CISA Barriers to Single Sign-On (SSO) Adoption for Small and Medium-Sized Businesses: Identifying Challenges and Opportunities

    Posted 14 days ago
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    Hi All,

    CISA just published Barriers to Single Sign-On (SSO) Adoption for Small and Medium-Sized Businesses:  Identifying Challenges and Opportunities.

    This study explores barriers and challenges to Single Sign-On (SSO) adoption by small and medium-sized businesses (SMBs). The study also identifies potential ways to overcome these challenges, which in turn improve an SMB's level of security. 

    This study is organized as follows: Section 2 presents the key findings related to the advantages of SSO, the challenges SMBs face in terms of SSO adoption, and the role government can play in encouraging SSO adoption. Section 3 describes what SSO is and how it works. Section 4 identifies benefits of SSO adoption. Section 5 presents an overview of the literature on how SMBs adopt technology in general and describes how it may be applicable in the case of SSO adoption. Section 6 presents the results of CISA's engagement with SSO stakeholders by identifying key factors and considerations influencing SSO adoption and highlights how vendors and customers have differing views. Section 7 summarizes the study's findings regarding the benefits of SSO adoption, challenges SMBs experience in implementing SSO, SMB needs, and typical vendor practices. Section 8 provides recommendations on how to help ensure a smooth and successful implementation with the aim of encouraging SSO adoption by SMBs. Finally, the appendix presents a brief description of the research method used in the study and associated stakeholder engagement process. 



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    Michael Roza CPA, CISA, CIA, CC, MBA, Exec MBA, CSA Research Fe
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